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At Global Lab, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.global-lab.eu or engage with our services.
Please read this policy carefully. If you do not agree with the terms, please refrain from using our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number, job title, company name, and other contact details provided through forms or communications.
- Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and analytics tools.
- Usage Data: Information about how you interact with our website, including pages visited and time spent on our site.
- Business Data: Information shared during service inquiries or contractual agreements.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services.
- To respond to inquiries and communicate with you.
- To improve our website, services, and customer experience.
- To send updates, newsletters, or marketing materials (only with your consent).
- To comply with legal obligations or protect our rights.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
- Contractual Obligation: To fulfill agreements with you.
- Legitimate Interest: To improve our services and website.
- Consent: For marketing communications or optional data sharing.
- Legal Compliance: To meet regulatory or legal requirements.
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors who assist in website hosting, analytics, or communication.
- Legal Authorities: When required to comply with legal obligations.
- Affiliates: Entities within our group for internal purposes.
We ensure all third parties handle your data securely and in accordance with applicable laws.
5. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
6. Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data (“Right to be Forgotten”).
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@global-lab.eu
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. For detailed information, please refer to our Cookie Policy.
9. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Global Lab
Email: info@global-lab.eu