We are always attentive to the quality of our services and we constantly try to improve all our processes and the consequent quality of the services offered.
Thanks to access to our “GATEWAY” certification management system, we make the Complaints management system available to all our customers, which allows Global Lab to manage the possible problems described by customers during projects in near real-time. Our quality department will take care of analyzing every complaint received and will handle it quickly.
Please use complaints@global-lab.eu for any complaints.